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Terms & Conditions

Contact us with your name, phone number, check- in date and property you would like to reserve. If we are on another call, or away from the office greeting guests, we will return your call within 24 hours.

  • Resort home reservations are not confirmed and executed until a signed rental agreement and deposit is received by our office.
  • You must be 25 years of age in order to book a vacation rental with us.
  • Smoking, vaping and parties are not permitted in all vacation rentals.

What is or isn't Included?

All of our homes are fully equipped with bed, bath and kitchen linens. All kitchens are properly stocked with countertop appliances (coffee maker, toaster, blender, etc.)dishes and flatware, pots, pans and cooking utensils. All homes are equipped with washer and dryer.

You will find paper towels, dishwasher detergent, hand soaps and bathroom tissue to last a few days. There are two grocery stores in Stowe and a number of specialty shops, if your stay is longer and you require more supplies.
Rental rates include linens and utilities unless otherwise noted. Rentals longer than 30 days may require additional charges for utilities.

Long distance charges are not included unless otherwise noted. Long distance phone calls are subject to $20.00 surcharge, taken from the renter’s security deposit.
All rates for rentals under 30 days are subject to 9% Vermont and 1% local taxes. Post departure cleaning fees are listed for each Resort Home and are the responsibility of the renter. If you would like to arrange further housekeeping during your stay, please contact us.

Convenient, pre-arrival grocery shopping is available. Please ask for a suggested grocery list and fee schedule. Shopping lists must be emailed or faxed at least 72 hours prior to check-in to guarantee delivery by check-in time.
If you need to rent baby gear, please contact us. We are able to arrange rentals of cribs, pack and plays, high chairs, strollers, joggers, bike trailers and tag along bikes, anything you need during your stay, but don’t want to pack in the car.

Payment Policy.

50% of the total amount due must be paid upon signing the rental agreement. The remaining 50% is due no later than 30 days prior to the check in date for non-holiday rentals, and not less than 60 days prior to the check-in date for rentals during holiday periods. If the signed rental agreement is received less than 30 days prior to the check-in date for non-holiday rentals, or less than 60 days prior to the check-in date of a holiday rental, then the full amount due shall be paid upon signing. All payments shall be mailed or otherwise delivered to Agent at its mailing address listed on the agreement.

Cancellation Policy.

Cancellations 30 or more days prior to arrival (60 or more days for holiday periods) are refundable, less a 6% CC processing fee. No refunds will be issued within 30 days of arrival (60 days for holiday periods), under any circumstances unless the property is re-rented. In the event Agent is able to re-rent the Property to another renter for the same or more rental payment as provided in the Agreement, then the Agent will return to Renter the security deposit and all payments made by Renter, less the 6% CC processing fee and any expenses incurred by Agent in re-renting the Property.


Check-in time is 4:00pm and check-out time is 11:00am. If you notify us in advance that you would like either an early arrival or a late departure, we will do our best to accommodate your wishes.

Upon arrival, you will be met at the property by a staff member, and given the keys to the Resort Home. You will also receive a brief orientation of the home’s heating/cooling system, and have the opportunity to ask any questions about the home or the Stowe area.
You will be given a cell phone number to contact if you require any assistance during your stay, or in case you accidentally lock yourself out of the Resort Home.

For the health and safety of our guests, all our Resort Homes are Non-Smoking.

Security Deposit (for seasonal rentals only).

The purpose of the security deposit is to secure the performance of Renter’s obligations under this Agreement, including but not limited to payment for: damage, injury, deterioration, or loss occurring to the Property; any extra cleaning or repair costs in excess of the standard cleaning charge; any unreturned keys; and any long distance telephone charges. Agent shall return the security deposit to Renter, less any deductions utilized for any of the previously listed purposes. Upon determination of any damages, the Agent will specify any deductions in a written statement accompanying the return of the security deposit, by first class mail to Renter’s mailing address. Included in this mailing will be a copy of the telephone bill if any long distance calls are made and any other bills for charges incurred during the term of the lease.
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